3. Shipping Method and Time (Estimate)
Domestic Transportation: Usually takes 7 business days.
Domestic Expedited Transportation: Usually takes 4 business days.
International Transportation: Depending on the destination, it usually takes 16 business days, depending on customs processing time.
Shipping Service Provider: The shipping companies we use include UPS, FedEx, DHL, Post, etc., depending on the specific order.
Note: The shipping time is a reference time, and the actual situation may vary due to local customs clearance, climate or logistics delays.
4. Shipping fee description
The shipping fee will be automatically calculated based on the delivery address and order weight, and will be clearly displayed before checkout.
During certain events, you may enjoy free shipping for orders over a certain amount, please see the homepage or promotion information for details.
We are committed to providing fast, safe and reliable delivery services to every customer.
Please read the following shipping instructions carefully before placing an order:
1. Shipping Processing Time
All orders will be processed and shipped within 3 business days (excluding weekends and holidays).
Once the order is shipped, you will receive a notification with the logistics tracking number via email.
2. Delivery Range
We support global transportation. No matter where you are, we are committed to delivering the rainbow lights safely.
Some remote areas or restricted countries may not be delivered, and the system will automatically identify them during checkout.
5. Customs and taxes
International orders may incur import duties or other taxes, depending on the policies of the destination country.
The buyer is responsible for paying such additional fees. It is recommended to consult the local customs for details before placing an order.
6. Package loss and delay
If the package has not been updated for a long time or has not been delivered beyond the expected time, please contact us at unicornstore@prismglowlamp.com for assistance.
We will try our best to coordinate with the carrier and provide reissue or refund support if necessary.
We hope that every order can arrive safely and quickly. If you have any questions or special needs about transportation, please feel free to contact us. Your satisfaction is the driving force for our continued glory!